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Thu Jun 7, 2018 - 2 weeks ago

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In House Sales Manager, Great Smokies Lodge

Wyndham Vacation Ownership is the world's largest vacation
ownership company with an impressive list of world-renowned destinations.
We've grown and excelled by remaining true to our corporate values of
integrity, accountability and exceptional customer service. It is the
strong values and Count On Me! service promise of being respectful, being
responsive and delivering great experiences exhibited by our team that
continues to set us apart from the rest. Wyndham Vacation Ownership's vision is
to deliver a lifetime of memorable vacation experiences for our
owners. This vision is supported by our mission statement as follows:



* We embrace and live the Wyndham values by creating a
supportive environment for employees to develop and prosper.



* We delight our customers by meeting their needs or
exceeding their expectations.



* We are "memory makers"



Warm, thoughtful, gracious hospitality is our culture
and through our Count on Me! service philosophy, our employees strengthen their
customer service skills for successful execution of signature service.





**Position Summary**



Staff, train, and manage a team of 10 to 12 specialized
sales associates to meet or exceed budgeted sales goals for the team while
ensuring that the sales process is conducted in compliance with all regulations
and with integrity. Coach and counsel team members to improve skills and
address performance. Provide leadership to the In-House Department at
Wyndham Crossing Smoky Mountains.





**Job Responsibilities**



* Set Vision and Expectations: Provides a clear picture of the
future so others can understand and share view (make sure that team
members clearly understand what is expected of them)



* Embrace Wyndham Values



* Sense of Urgency: Approaches work with a bias
action. (energetically and enthusiastically defines and takes next steps)



* Motivate the sales
team to achieve the highest level of performance through effective leadership
and established best practices



* Establish written individual and team goals and monitor
performance on a daily basis to recognize excellence and coach for improvement



* Recruit individuals that possess the skills and
personality to be successful sales associates, utilizing recruiting process
established by Wyndham



* Develop others: Regularly provide feedback and coaching (provides
training opportunities to team members to improve their skills and address
their career development needs)



* Monitor the sales process to ensure that sales are
achieved by the prescribed selling method and with the highest level of
integrity



* Administer company policies and processes in a consistent,
fair and equitable manner



* Take over to close the sale


**Qualifications**



* Have knowledge of all programs sold and serviced by
Wyndham



* Three years of timeshare selling experience



* 1+ years leadership experience



* Professional appearance and strong communication skills in
dealing with clients and corporate personnel both one-on-one and group environment



* Positive and upbeat attitude to ensure great work
environment



* Have proven track record of strong leadership ability, motivational
skills and enthusiasm



* Track record of strong work ethics and integrity with a
sincere desire to make a difference

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