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Wed May 16, 2018 - 22 weeks ago

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Internal Wholesaler-IMO

Internal Wholesaler-IMO

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Business/Operating Units:

Internal Wholesaler - Independent Marketing Organizations

W&S Financial Group Distributors, Inc. has an immediate opportunity for a Internal Wholesaler-IMO.

Summary of Responsibilities:

Partners with Regional Vice President (a/k/a external wholesaler) to strategically manage territory; places calls and provides information about product features and benefits; develops and maintains relationships within assigned territory to promote the sale of W&SFGD products; works with minimal supervision and is responsible for making a range of decisions, escalating to Manager when appropriate and updating Manager on a regular basis.

Position Responsibilities:

+ Proactively initiates calls within assigned territory to market and promote W&SFGD annuity products; helps determine which products best meet the customers' needs and financial circumstances; advises on the advantages/disadvantages and features/benefits; notifies clients of updated product information, performance and changes.

+ Qualifies prospective relationships and maintains existing relationships in order to increase sales in the territory by asking open-ended questions regarding their client base/book of business, current product offerings, and sharing our value proposition.

+ Provides follow-up support from external wholesalers' meetings and attempts to close the sale by reviewing what was discussed, providing additional information, communicating our value proposition, advising on the advantages/

disadvantages and features/benefits; sends marketing literature when necessary.

+ Responds to inbound service-related calls providing excellent customer service to all internal and external customers; investigates potential sales opportunities through reactive telemarketing efforts.

+ Works closely with external wholesalers to develop marketing strategy, organize scheduling and prospecting activities to manage assigned territory.

+ Maintains contact management database of detailed notes and "intelligence" on contacts and reception to sales contacts.

+ Develops advanced fixed and variable annuity product and procedure knowledge to position products in a compelling manner as well as answer in-depth questions and provide product knowledge; builds an in-depth knowledge of financial markets, firm champions and competitive landscape.

+ Ensures compliance with internal and external rules, policies and procedures as well as regulatory requirements.

+ Performs other duties as assigned by management.

Selection Criteria:

+ Proven ability to grasp new products, concepts and procedures.

+ Must provide examples of handling difficult situations while maintaining high volumes of work.

+ Demonstrated negotiation skills with both internal and external customers.

+ Must be able to cite examples from work experience on identifying complex issues, quantifying the issue and providing creative resolutions to solve.

+ Must be able to cite examples of self-motivation and experience working under limited supervision.

+ Demonstrated strong attention to detail with excellent organizational skills. Cite examples of organization and time management methods used to manage or prioritize workload demands.

+ Possesses and displays excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner while following proper rules of punctuation, dictation and style. Ability to prepare correspondence, reports and forms using a prescribed format. Experience must include strong telephone communication and etiquette skills.

+ Proven experience involving customer service.

Work Setting:

+ This position works in an office setting and remains in a continuous stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings. Position requires substantial movement of wrist, hands and fingers for continuous computer work.

Educational Requirements:

+ Bachelor's degree or commensurate selection criteria experience.

Computer skills and knowledge of hardware & software required:

+ Working knowledge of word processing and spreadsheet applications.

+ Working knowledge of Internet and email.

+ Previous knowledge working with a sales database a plus.

Certifications & licenses (i.e., Series 6 & 63, CPA, etc.):

+ Must successfully pass the Life, Variable Annuity (and Health, as appropriate), FINRA Series 6 & 63 licensing exams in home state within two attempts, not to exceed 120 days from date of hire.

Position Demands:

+ Extended hours required during peak workloads or special projects.

+ Territory demands may require evening hours when necessary.

+ Infrequent travel.